At Brewx.coffee, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or shop with us.
1. Information We Collect
When you interact with our website, we may collect the following information:
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Personal Details – such as your name, phone number, email address, and delivery address.
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Payment Information – credit/debit card details (processed securely via payment gateways).
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Order Details – information about the products you purchase.
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Technical Information – such as IP address, browser type, and browsing behavior for analytics and improvement.
2. How We Use Your Information
We use the information collected to:
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Process and deliver your orders.
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Communicate with you about your order, returns, or inquiries.
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Improve our products, services, and website experience.
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Send promotional offers, updates, and newsletters (only if you opt in).
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Comply with legal obligations and prevent fraud.
3. Sharing of Information
We respect your privacy and never sell your personal information. We may share your information only with:
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Delivery partners – to ensure your order reaches you.
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Payment providers – for processing secure transactions.
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IT & security partners – to protect our website and systems.
All third parties are bound to keep your data confidential and use it only for the intended purpose.
4. Data Security
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All online transactions are encrypted and processed through secure payment gateways.
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Personal information is stored safely and only accessed by authorized staff.
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We do not store full credit/debit card details on our servers.
5. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, such as:
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Remembering your shopping cart.
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Saving your preferences.
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Collecting analytics to improve website performance.
You can manage or disable cookies through your browser settings.
6. Your Rights
As a customer, you have the right to:
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Request access to the personal data we hold about you.
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Request correction of inaccurate information.
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Request deletion of your data (subject to legal and transactional requirements).
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Opt out of marketing communications at any time.
7. Data Retention
We retain your personal data only as long as necessary to:
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Fulfill your orders.
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Meet accounting, legal, or regulatory requirements.
8. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates.
9. Updates to this Policy
We may update this Privacy Policy from time to time to meet legal, business, or customer needs. Updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Brewx.coffee – Ajman, UAE
customer@brewx.coffee
056 820 1608
Support available 7 days a week, 10:00 AM – 6:00 PM
